In-house watchmakers · 12-month warranty
Servicing & Repairs
Watch Servicing, Repairs & Polishing
From a battery and pressure test to a complete movement overhaul and case refinish — our watchmakers service every luxury reference to the standard the brand intended.
Full service & restoration
Movement overhaul, case refinishing, dial restoration and bracelet refurbishment — handled in-house.
12-month warranty
Every service is covered by a 12-month warranty across mechanical and aesthetic work.
Master watchmakers
Decades of bench experience across Rolex, Patek Philippe, Audemars Piguet and Cartier.
Clear timelines
We confirm scope, cost and turnaround before any work begins — no surprises.
What We Do
Servicing, polishing and repairs — all under one roof
Prices below are typical starting points. Every watch is assessed first and quoted in writing before any work begins.
Full Watch Service
From £395
Complete movement overhaul: disassembly, ultrasonic cleaning, replacement of worn parts, re-oiling, reassembly, regulation to chronometer tolerance and pressure testing.
Polishing & Case Refinishing
From £150
Scratch removal, re-brushing of satin surfaces and mirror polishing of bevels — refinished to factory geometry, never over-polished.
Repairs
Quoted per job
Winding and crown issues, date change faults, chronograph pushers, damaged stems, non-running movements and impact damage — diagnosed and repaired in-house.
Bracelet & Clasp Restoration
From £120
Stretch removal, pin and tube replacement, clasp tightening and link refinishing to bring a tired bracelet back to a solid, quiet fit.
Crystal & Glass Replacement
From £180
Sapphire and acrylic crystal replacement, cyclops re-fitting and bezel insert supply for scratched or chipped glass.
Battery & Water-Resistance Test
From £65
Quartz battery replacement with fresh gaskets, followed by a full dry and wet pressure test to confirm the case seals correctly.
Authentication & Valuation
From £95
Movement, case and bracelet verified against factory references, with a written report for insurance or resale.
Dial & Hand Restoration
Quoted per job
Relume, hand refinishing and sympathetic dial restoration for vintage references — carried out only where it preserves value.
How It Works
Four simple steps
01
Tell us about the watch
Send the reference, the symptoms and a few photos using the form below.
02
Free assessment
Bring it to Windsor or use our insured postal service. A watchmaker inspects it and confirms the work required.
03
Fixed quote
You receive a written quote with scope, cost and turnaround. Nothing is started until you approve it.
04
Service & return
Work is completed in-house, timed and pressure tested, then returned fully insured with a 12-month warranty.
Servicing Enquiry
Request a service quote
Tell us about your timepiece and the issue. A watchmaker will respond within one working day with a clear quote and turnaround.
Questions
Servicing FAQs
- How often should a luxury watch be serviced?
- Most modern mechanical watches — Rolex, Patek Philippe, Audemars Piguet and Cartier — should be fully serviced every 5 to 7 years, or sooner if the watch is running fast, slow, or has been exposed to water.
- How long does a full service take?
- A standard full service takes 3 to 5 weeks. Repairs requiring parts sourcing or dial restoration can take longer; we confirm the timeline in your written quote before starting.
- Will polishing damage my watch?
- Not when it is done correctly. We refinish to the original case geometry, preserving sharp bevels and brushed surfaces. On collectable vintage references we usually recommend leaving the case untouched.
- Do you service watches you did not sell?
- Yes. We service Rolex, Patek Philippe, Audemars Piguet, Cartier and other luxury brands regardless of where the watch was purchased.
- Is the work guaranteed?
- Every service and repair carries a 12-month warranty covering both mechanical and aesthetic work.
- Can I send my watch by post?
- Yes. We provide fully insured, tracked postal packaging for UK customers so you do not have to travel to Windsor.